Purchases made on oleificiodevincentiis.com are safe, guaranteed and can be made in different ways:
• Payment by credit card
• Payment with PayPal
• Payment by bank transfer in advance
• Cash on delivery
Payment by credit card
In cases of purchase of goods with credit card payment methods, the Bank will only authorize the debit of the amount relating to the purchase made. In case of cancellation of the order by both the customer and in case of non-acceptance of the contract by oleificiodevincentiis.com, oleificiodevincentiis.com will ask for the cancellation of the transaction and the refund of the committed amount. The release times depend exclusively on the banking system and can reach their expected expiry date (24th day from the date of authorization). Once the transaction has been canceled, oleificiodevincentiis.com will in no case be held responsible for delays and / or damages caused by the banking system. oleificiodevincentiis.com reserves the right, in particular cases, to request additional information from the customer or to send copies of documents proving ownership of the card used. If the customer does not provide such information and / or copies, oleificiodevincentiis.com reserves the right not to accept the conclusion of the contract. At no time during the purchase procedure by credit card is oleificiodevincentiis.com able to know personal information relating to the owner of the same, since the information is transmitted directly to the website of the bank that manages the transaction. For this reason oleificiodevincentiis.com cannot be held responsible for any fraudulent use of credit cards by third parties when paying for products purchased on its site. When you pay by credit card, the SSL secure payment system is used. Upon confirmation of your order, your credit card data will be transferred via a secure connection in SSL (Secure Socket Layer) encryption. Under no circumstances will we receive your credit card number. We will only receive the authorization given by the card manager. This procedure is absolutely safe and fully guarantees both the buyer and the seller (therefore oleificiodevincentiis.com srl). The SSL encryption system ensures that no one can in any way read the information sent over the Internet.
Payment with Paypal
By selecting the PayPal payment type, you will be redirected to a page on the PayPal site where you will enter your e-mail address and password and make the payment. Your financial data will not be shared with oleificiodevincentiis.com but will be managed directly by PayPal. In case of cancellation of the order or non-acceptance by oleificiodevincentiis.com, the amount will be refunded to your PayPal account. oleificiodevincentiis.com will not be responsible for delays and / or damages caused during the reimbursement phase.
Payment by bank transfer in advance
In case of payment by bank transfer, the order will be managed only after receiving confirmation of the credit from the bank. Payment must be made within 7 days from the date of the order. After this deadline, the order will be automatically canceled. The purpose of the bank transfer must necessarily include the order number, order date and name and surname of the customer. The availability of the products is to be evaluated only from the moment of accreditation. The transfer must be made out to De Bonis Luciana SRL c / o UBI Banca IBAN: IT97T0843477340000000026140.
Please note: the availability of the products will be evaluated only at the time of accreditation, so it is possible that some products on the site at the time of the order are no longer available. In this case, you will be refunded the corresponding amount.
Cash on delivery
Cash on delivery gives you the opportunity to pay the sum directly to the courier upon delivery. If the amount is less than € 999.99, payment can be made in cash, while for higher amounts it must necessarily be made by cashier’s check made out to the courier. The prices included in the electronic catalog of oleificiodevincentiis.com may vary from day to day. This change is closely related to the market situation or to the fluctuation of the exchange rate.
Delivery
Delivery times are approximately 1-2 working days throughout the national territory and approximately 1-4 working days for islands and remote areas. The goods are entrusted to the best couriers, delivery takes place from Monday to Friday between 9:00 and 18:00 directly at home, or at the delivery address specified in the order. Any risks deriving from transport do not affect the customer but it is strictly necessary that any damage be reported within 8 working days. oleificiodevincentiis.com, in accordance with the law, will always and in any case entrust the carrier with perfectly intact goods. At the time of delivery of the goods by the courier, the customer is in any case required to check that the packaging is intact, not damaged, nor wet or otherwise altered, even in the sealing seals (adhesive tape or safety seals of the manufacturer or the logistics warehouse). The risks deriving from transport are borne by the customer, but they are insured. However, for the insurance coverage to be valid, it is strictly necessary that:
• The existence of any damage or the mismatch in the number of packages are immediately reported to the courier by means of a special note “ACCEPTED WITH SPECIFIC RESERVE + description of the anomaly found”
• The reason for the reservation is explained in detail
Should the package show visible damage and the courier refuses to have a specific reservation, refuse the goods and immediately report the incident to oleificiodevincentiis.com.
Please note: once the courier’s document has been signed, the customer will not be able to make any objection about the external characteristics of what has been delivered. Therefore, in the absence of a specific reserve, oleificiodevincentiis.com will in no case be held responsible for any anomalies found regarding the status of the product after delivery. In any case, the customer must notify oleificiodevincentiis.com no later than 3 days of the damage found. If the product should be damaged despite the apparently intact packaging, and therefore in the absence of a specific reserve, the customer must report the fact to oleificiodevincentiis.com by e-mail, specifying the name of the carrier, the methods and the delivery date. and photographs of the damaged product, as well as a detailed description of the anomalies found.